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Arcbridge
For Australian SMBs

Offshore capability, inside an unambiguous employment structure.

Arcbridge places experienced Philippines-based team members into Australian businesses through a managed employment structure. You set the role priorities and expected outputs. Arcbridge manages employment, payroll, leave, HR administration, onboarding, and employment-side performance process.

Request a discovery callSee how it works

Best suited to Australian SMBs ready to build a named, ongoing offshore role.

  • Philippines-based professionals
  • Australian business hours
  • Role-based screening
  • Payroll, leave and HR managed
  • Built for ongoing roles
Why structure matters

Direct offshore hiring can look simple until the working relationship starts to look like employment.

Contractor labels are not enough if the practical working relationship looks different. Arcbridge is built for businesses that want offshore capability inside a clearer managed structure.

Direct arrangement

Direct offshore contractor

  • Client often manages the person directly day to day.
  • Payroll, leave, supervision, and performance can blur.
  • The practical relationship may not match the contract label.
  • How much risk sits with the client depends on the actual arrangement.
Recommended

Managed structure

Arcbridge managed structure

  • Arcbridge or its nominated entity employs the team member.
  • Arcbridge manages payroll, leave, and HR administration.
  • Client sets priorities and expected outputs within the agreed role scope.
  • Responsibilities are documented in a managed service agreement.
How it works

Capability up front. Structure underneath.

Three practical steps sit between a role brief and a team member in seat.

  1. Step 01

    Brief

    We define the role from the actual work: outcomes, systems, hours, communication rhythm, and success measures.

  2. Step 02

    Screen

    We screen Philippines-based candidates against the role brief, systems experience, communication standards, and working pattern.

  3. Step 03

    Employ and manage

    Arcbridge or its nominated employment entity employs the selected team member and manages payroll, leave, HR administration, onboarding, and employment-side performance process.

Most placements move from initial brief to start date within four to eight weeks, depending on role complexity and systems access.

See how it works in full
Example roles

Built from the work, not from a template.

Each Arcbridge role brief is based on the outputs, systems, working pattern, and capability needed. Start with these common role types.

View example rolesTalk through a custom role
Who holds what

The managed structure, in one table.

The value of Arcbridge is not just finding a person. It is separating responsibilities clearly so the client gets output without holding the informal employment setup themselves.

Work priorities

Client
Client sets priorities, systems, and expected outputs within the agreed role scope.
Arcbridge
Arcbridge supports role clarity, reporting rhythm, and performance process.
Team member
Team member follows the agreed role scope and reporting rhythm.

Employment relationship

Client
Client does not directly employ the team member.
Arcbridge
Arcbridge or its nominated employment entity holds the employment relationship.
Team member
Team member is employed under the relevant Arcbridge structure.

Payroll and leave

Client
Client pays Arcbridge under the service agreement.
Arcbridge
Arcbridge manages payroll, leave, and HR administration.
Team member
Team member is paid through the Arcbridge payroll cycle.

Performance

Client
Client gives practical feedback on outputs and role fit.
Arcbridge
Arcbridge manages the performance process and employment-side actions.
Team member
Team member works to agreed standards and receives feedback.

Data and confidentiality

Client
Client controls what data and information the role is exposed to.
Arcbridge
Arcbridge documents confidentiality and data-handling expectations during onboarding.
Team member
Team member follows confidentiality, access, and data-handling obligations.

Systems access

Client
Client provisions and revokes system access through its own controls.
Arcbridge
Arcbridge supports the onboarding setup and access checklist.
Team member
Team member uses the access granted, within the agreed scope and security expectations.

Leave and absence

Client
Client is informed of planned leave and unplanned absence ahead of time where possible.
Arcbridge
Arcbridge manages leave entitlements, approvals, and absence cover where agreed.
Team member
Team member follows the Arcbridge leave and absence process.

Offboarding

Client
Client requests offboarding through Arcbridge and revokes its own system access.
Arcbridge
Arcbridge manages the employment-side offboarding, final pay, and exit administration.
Team member
Team member completes handover and follows the offboarding steps.
Why Arcbridge

Practical safeguards built into the way we operate.

Trust should come from the operating model: clear employment structure, role-based screening, payroll and leave administration, confidentiality expectations, and documented responsibilities.

  • Employment structure

    Arcbridge or its nominated employment entity holds the employment relationship, so the practical arrangement is not held informally by the client.

  • Payroll and leave administration

    Payroll, leave, and HR administration sit inside the managed structure. The client pays Arcbridge under a service agreement.

  • Role-based screening

    Every shortlist is screened against the actual role brief, not a generic VA template. Depth of screening is the differentiation.

  • Performance process

    The client gives practical feedback on outputs and fit. Arcbridge manages the employment-side performance process and any actions.

  • Confidentiality and data handling

    Access, confidentiality, and data-handling requirements are documented during onboarding. The client controls system access and permissions.

  • Australian business rhythm

    Working hours, communication, reporting cadence, and expectations are designed around Australian SMBs.

About Arcbridge

Built by operators, not recruiters selling seats.

Arcbridge is built for Australian businesses that need offshore capability without turning the arrangement into an informal contractor setup.

The model is designed around role clarity, employment structure, communication rhythm, and practical operational support. Founded by an Australian operator with experience building service businesses, offshore teams, recruitment workflows, operating systems, and weekly performance rhythms.

Talk through the role you needMore about Arcbridge
Who it helps

Built for Australian businesses with a real offshore brief.

The best fit is an SMB that wants a named team member in seat with the employment relationship held in a managed structure, not an informal arrangement.

Not sure if your role fits? Send us the role brief.

FAQ

Common questions

Who employs the team member?
Arcbridge or its nominated employment entity employs the team member. The client pays Arcbridge for a managed service and sets priorities and expected outputs within the agreed role scope. The client does not directly employ the team member.
Where are Arcbridge team members based?
Team members are experienced professionals based in the Philippines, working business hours aligned to Australian Eastern time. Working hours and reporting cadence are agreed in the role brief.
How is this different from engaging an offshore contractor directly?
Direct engagement leaves the practical employment relationship with the Australian business. Arcbridge holds the employment relationship inside a managed structure, manages payroll and HR, and the client receives capability and outputs through a service agreement. It is structurally different, not a relabelling of the same arrangement.
Is this the same as hiring a VA?
No. Arcbridge is built for named, ongoing roles with a role brief, a screening process, a reporting rhythm, and a managed employment structure. It is not designed for ad hoc task outsourcing or a queue-based virtual assistant model.
Do I manage the person day to day?
You set priorities, workflows, systems, and expected outputs within the agreed role scope. Arcbridge manages employment, payroll, leave, HR administration, and employment-side process.
What happens if the team member is not performing?
You give practical feedback on outputs, communication, and role fit. Arcbridge manages the employment-side performance process and any actions, so issues are addressed through an agreed process rather than landing on the client.
Can we start with one role?
Yes. Most clients should start with one clearly scoped role before building a larger offshore team. It is the cleanest way to test the working rhythm before expanding.
What does it cost?
Pricing depends on the role, seniority, working pattern, and service requirements. The discovery call confirms whether the role is suitable for the Arcbridge model before a quote is prepared.
What do you screen candidates for?
Each role brief defines the capabilities we test against, the systems experience expected, and the working pattern. We screen against those before a name reaches your shortlist, so the conversation is about fit, not filtering.
How long does it take to get someone in seat?
It depends on the brief, the screening depth, and the systems access required. Most placements run from initial brief to a team member starting within four to eight weeks. We will confirm a realistic timeline on the discovery call.

Next step

Talk through the role you need.

Send the role brief or describe the work you need covered. We will confirm whether the role fits the Arcbridge model and arrange a 30-minute discovery call within one business day.

Request a discovery callView example roles